@MuP is there any way for player to complete the recharge event or quest? Also from chatting with other ingame player I found out that they have a quick menu button on their bottom left screen but I don't have one, is this intentional or there is something wrong with my client/apk?
Did you solo the raid or doing it with other people? Also what is your level when doing the raid? How long is the delay between playing and getting banned?
Did this happen when you're upgrading sphere? The problem probably happen after you either Mass Upgrading Sphere or after reaching certain Sphere level. Am I correct?