ruihaoid
New User
- 24
- 05/20/15
- 1
Thread Author
Recently I got my Google Account banned from purchasing any related apps, which includes an in app purchase.
The error that I received in app purchases as well as buying paid apps are <Error retrieving information from server. [DF-PPA-10]
I tried creating new Google Play Store accounts but I can't seem to use any of my credit/debit cards.
I have emailed Google and they emailed me the following:
Thank you for your email regarding your account status. I understand that you would like to have your account reinstated.
As previously stated, per the Google Payments Terms of Service, we reserve the right to change, suspend or discontinue any aspect of the Services at any time, including availability of the Services or any Service feature, without notice and without liability.
As such, your Google Payments account will remain closed, and you will no longer be able to process transactions through this service.
To my knowledge, if I were to violate Google Payments Terms of Service, it would only be the 2 refunds that I requested, which may be presented to them as an abuse of refunds I suppose.
May I know what alternatives do I have? I only hope to have a working Google account that allows me to make purchases.
Will it help if I were to do the following?:
1) Usage of another person's credit/debit card for payment
2) Change of mobile device
3) Register a new Google Play Store Account using a new mobile device
The error that I received in app purchases as well as buying paid apps are <Error retrieving information from server. [DF-PPA-10]
I tried creating new Google Play Store accounts but I can't seem to use any of my credit/debit cards.
I have emailed Google and they emailed me the following:
Thank you for your email regarding your account status. I understand that you would like to have your account reinstated.
As previously stated, per the Google Payments Terms of Service, we reserve the right to change, suspend or discontinue any aspect of the Services at any time, including availability of the Services or any Service feature, without notice and without liability.
As such, your Google Payments account will remain closed, and you will no longer be able to process transactions through this service.
To my knowledge, if I were to violate Google Payments Terms of Service, it would only be the 2 refunds that I requested, which may be presented to them as an abuse of refunds I suppose.
May I know what alternatives do I have? I only hope to have a working Google account that allows me to make purchases.
Will it help if I were to do the following?:
1) Usage of another person's credit/debit card for payment
2) Change of mobile device
3) Register a new Google Play Store Account using a new mobile device