basically Admins here cannot take criticisms. I bought VIP to play Seven Knight JP. At the same time, it has a force update, at first I was waiting patiently. However, I wasn't expecting that the update will take more than 5 days to create, because other games update pretty quickly, therefore I got frustrated, I posted a few comments asking for the reason to that problem. Unlike Fate/GO which I had also played, no one replied for 2~3 days, as a normal human being, I was suspecting that they are not working on the update at all, as I assume that it wouldn't take that long due to experiences with other games. So I posted a comment calling them a "scam". And somehow I got banned for it, however the funny thing is, I got my first reply in a few days due to the comment FINALLY explaining why it took so long to update (something to do with the game producer). But they ban the shit outta me already. All they focus on is the fact that they received criticism, but not how the problem can be resolved or improved on. That is really unfortunate and extremely childish. TBH all they have to do is add "updates can take over a week or long to create, please understand" and I would've waited, but instead it took a negative comment for an explanation. Just straight up sad. I can see previous reviews stating that they didn't even get to play the game after buying VIP because it wasn't updated, and we can't check if the games are updated before we purchase VIP and finally get the chance of seeing the page